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| Our customers are our best sales
people. These letters are all unsolicited. |
Please note: If there is an e-mail address of a
customer below, we have received their permission to put it on our web site.
Please remove the letters "nospam" if you wish to e-mail them. We have added
this to prevent automated spidering programs from adding e-mail addresses to
spam databases. Thanks!
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Hi Steve,
I just wanted to let you know that our new Pinewood Derby
was a big hit last Saturday.
I'm not sure who liked it more, the boys or the dads!
We are already talking about adding a 3rd lane for next
year... so you'll be hearing from us again later this year.
Thanks a lot.
Mike Cramer
Committee Chair
Pack 198
Keystone Area Council
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Just wanted to let you know the track was perfect and
everybody at our team
event had a great time. In fact, our team wants to set the
track up at the
office!
Thanks for all of your help and speedy turnaround.
Kelly
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Hi!
Just letting you know that our pinewood derby
went off without a hitch! The boys had a wonderful time! Thankyou so
much for working with us on a rushed order. We really appreciate it.
Tiffani
Cubmaster
Pack 1918
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Steve,
Our race was
the best ever! The track looked awesome and preformed as expected! I will
send you a picture when I download the rest. Everyone had a great time and
was pleased with our purchase. The quality of the track and ease of setup
and teardown was great! Thanks for your help.
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Steven,
I just wanted to take a moment to commend you
on your customer service. It seems these days that too many companies do
not take the same kind of pride in their customer service relationships. I
can't say enough about your superior support. Thanks again,
Tom Hofer
Pack 238
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Hey Steve,
just letting you know that we received our track the other
day.
Everything was perfect, and I assembled it with no
problems.
Thanks for your help, and I, without reservation, endorse
your product and service!
Rick |
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Hi,
I purchased our Best Track last
February, and we absolutely loved it! It was one of the best Derby races we
have ever had!
Our Unit is growing, plus we added an
Open Division, so we are thinking of adding two more lanes - from 4 to 6.
We have a 42ft track, so I am requesting a price quote for two additional
lanes.
I have been doing a lot of research on
tracks, as our old wooden one is warping, and becoming unfair. It have
looked into plexiglass, PVC (rain gutter style), and even another wooden
one, and I truly feel aluminum is the way to go! After initial assembly,
setting up the track is a breeze, and for our first race with the new track,
we couldn't be happier. We just love how smooth the cars race over the
joints, the Stop Section is so awesome (we had a box with foam in it before
and sometimes cars met with disaster), and one aspect we didn't think about
was the sound the cars make on the aluminum. It is loud and great - just
like a race should be!
Scott Haima
CSB Unit #3698 Chairman |
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Just wanted to drop you a line to tell you
about our new track.
Everyone in our pack was very impressed with
the overall quality and
professional appearance of the whole unit. We
especially liked the stop
section, as we relied on pillows and blankets
before. Well, our pack
derby went great! We had no problems at all
with the track, and
everyone really bragged on our new
acquisition. We also hosted our
district derby this past weekend. One
district official told us that it
was the best derby he had ever been to! We
got a call from one of our
council reps on Monday, saying he had gotten
the same news! You guys
even got an endorsement in a roundabout way
from one of the parents
whose car was in the race- he said the track
was "too fast" for some of
the cars! That's one I've never heard
before! Thanks again for
everything. We hope to send some pictures
soon.
Mike Palmer
Cub Scout Pack 900
Bear Creek, NC
nospamkcpalmer@connectnc.net
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To
Steve and all the people at Besttrack:
I wanted to let you know that we had our Pack's pinewood derby race last
night using our brand new BestTrack and it was GREAT!. The boys loved it as
did the leaders and parents. There were many direct and overheard comments
of how neat the track was. We would like to express our thanks for the
track and the obvious high level of craftsmanship that went into it. We
were also very impressed with how easy it went together.
You should be proud of your product. You made our race night a very
memorable one for many Scouts.
Jeff Claney
Pack 480
Greensburg, PA |
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Steve,
Sorry
I never got back with you. It was a little hectic at the end of
the
week.
The
track worked great and the races went flawless. A lot of Happy
Little
Cubs...and parents.
We
ran about 100 races on Saturday. No worries!
Thanks for your help.
Dean
Ellefson
Lakewood,
CO
80227
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Steve,
We
held our derby last week and it was a huge success. The track made for
some
of the best competition we have had. Along with the Judge timer, we
had a
few races that were won by .0005 of a second. We ran 48 cars and not
one
jumped the track. Previously we would have around 10-15 jump the track
on our
old one.
I
will definitely recommend your track to anyone that ask.
Thanks,
Tim
Assistant Cubmaster
Pack
3664
Kingwood, TX |
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Steve
Putting together the notes from the race and I will forward them to you when
they are complete, but overall the track worked out fine. There was no big
discrepancies during the race due to the track and I think that there was no
"Fast Lane Advantage" as there was on our old track. But one thing I must
say is that your support during this shipping process is commendable I
wasn't expecting the level of support which I received it rivaled the
support I receive from the major firms I deal with day to day.
thanks
for all your support
Brian |
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Hello,
I
recently purchased a track from you, and I just wanted to write and tell
you
how pleased I am with it. Additionally, I would like for you to know
how
pleased I am with the responsive service you gave me. The track was
here
before it was promised, and when it arrived with some damaged parts,
they
were cheerfully replaced with no hassle, and in time for the derby.
The
kids had a great race, and were extremely excited about their shiny new
track. Good service and good products are hard to come by these days. You
should
know that about 97 people in
North Carolina
are impressed with yours.
Thanks
and keep up the good work. Jeff Thomas |
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To: <sales@besttrack.com>
Subject: Success! |
What
a success!! The Raleigh, NC Pack 391 Pinewood Derby was held on the
last
weekend in January on our new 4x35 Best Track and The Judge timer. We
completed all of our racing, plus a good lunch break, and the dismantling of
the
track in less than 5 hours! This was nothing less than a miracle. In
the
past, with our old 3-lane wooden track and a simple 1-2-3 finish
indicator we raced all day long through endless brackets, tie breakers, and
unfair
bye-selections. We spent a lot of money on the new track but we are
now
certain that we will get many years of fun, fair, fast, kid-building
racing
from that capital investment. Thank you for your help. Check out
the
many, many smiling pictures at
http://www.cubpack391.org/pics/2003_Pinewood_Derby_Race/ |
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I
RECEIVED THE TRACK ON TUESDAY AND HAVE NOW PUT IT TOGETHER. MY 10 YEAR OLD
HELPED
ME. IT WAS SO EASY TO ASSEMBLE THAT HE COULD UNDERSTAND WHAT TO DO.
THIS
IS THE BEST TRACK I HAVE SEEN AND IT FIT TOGETHER WITH NO SEAMS. YOU
GUYS
HAVE DID A GREAT JOB. WE WILL RACE MARCH 29. I THINK THE PACK WILL BE
AS
PLEASED AS I AM. I DID ADD ONE THING. I ADDED SOME ELECTRICAL HEAT SHRINK
TO THE
THREADED START POSTS SO THAT THE CARS WILL REST AGAINST A SMOOTH
SURFACE. THIS IS ALSO COSMETIC. IT WORKS WELL. YOU NAMED YOUR TRACK THE
RIGHT
NAME. I AM TRYING TO SELL ANOTHER TRACK FOR YOU TO A PACK IN OUR
NEIGHBORHOOD. IF THEY ORDER SOON WOULD THEY GET IT BY THE MIDDLE OF MARCH.
THANK
YOU JERRY TUTTLE PACK 427 GERMANTON, N.C |
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Steve,
THANKYOU THANKYOU THANKYOU!!! The BestTrac was great. For the first
time
in 6 years there
was no
griping or complaining about the condition of the lanes or
differences in how the cars
performed lane to lane. NO CARS jumped the track. NO BOUNCES from
section to section.
WE HAD
NO IRATE OR UPSET Parents!! After having used 2 Three lane wood
tracks
the past ten
years,
THIS IS GREAT. Here in south florida, wood tracks don't last
past
their first year, no
matter
how good you take care of them. Warping and problems with the
joining of the sections
create
unfair race results. This has finally been eliminated with
BestTrac.
Now
comes the hard part to safely store the track. Perhaps you should
offer
storage cases???
Thanks
for a great product. If any other Packs want a reference on the
track,
feel free to give
them
my name.
Very
Truly Yours,
Karl
L. Johnson
Pack
82 Committee Chairman
Charter Organization Representative
Grace
United Methodist
Church
Cape Coral,
Florida |
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Steve,
We
assembled the track Sunday night and everything went well. The kits that
we use
have different wheels than the Scouts that make the inner wheel to
inner
wheel dimension a little larger. We test ran some cars from previous
years
and did not have a noticeable problem with weaving. The track looks
great
and runs well. Thanks!
Dwain
P.S.
I'll let you know how the races came out the week of 2/24. |
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Steve,
Good
morning, we held our derby this past Sunday and all went very smooth. The
crowd really liked the looks of our new track.
We did
take some pictures and I will fwd. them to you when they are available.
The
assembly was easy and the step by step instructions were a plus.
After
the final assembly and break down it only takes about 10 minutes to set up.
( this is what makes it great )
Thanks
again for all your help and for getting it to us in a timely manner.
Perry
Jordan
Cubmaster Pack 37
De
Leon, Texas
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Mr.
Monk,
The
two replacement sections of track arrived in perfect condition.
Thank
you for the excellent service.
Pack
1066 is a very satisfied customer.
Dave
Garman
Cubmaster, Pack 1066
Jefferson,
MD |
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Hello
Steven,
Everything but the stop track has been assembled and it all went together
pretty easily.
This
all would have happened with or without the track, but it would NOT have
been the same. The track is the crowing point. Running the track's
inaugural race at the 1st annual AJB Memorial is going to be very special.
I can't begin to express my gratitude. Without your generosity, the
dedication would have occurred at just another derby and it would not have
given Andrew his just dues. All of the boys are getting excited and the
local press is covering the story.
I will
not hesitate to share with others the quality of your track and how you
"worked" with us to make it happen in the time frame that we had available.
Thank
you yet again for everything. If there is anything that we can do to help
you, please don't hesitate to ask. We would be honored to reciprocate your
kindness.
Sincerely,
Tim
Centers
Pack
200, Den 6 Leader
www.ClevesPack200.org |
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Hello
Steve,
We ran
our Andrew J. Baker Memorial Pinewood Derby on the 22nd of February. The
combination of the BestTrack Track, Fast Track Timer, and Grand Prix
Software was unbeatable. With your help we were able to pull this all
together in less than 3 weeks and everyone had a blast. We are very proud
that we were able to honor Andrew with the Derby and your track greatly
contributed to our success. First thru Eleventh place was separated by less
than One second after the round which each car raced six heats and the
fastest time per track varied by only 19 thousands of a second. The link
below is to some pictures of our derby.The young man in the first picture is
Andrew Baker's step brother and he is sitting on their Mother's lap. As you
can see by the pictures, it made his family very proud also.
Thank
you very much for building such a fine product. We would not hesitate to
recommend your track and are already starting to work on our District wide
race for next year.
Respectfully,
Tim
Centers
Cleves
Pack 200
http://www.clevespack200.org/packinfo/pinewood/pw_pics.html |
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Steve
Just wanted to take the time to tell you how happy I'm with my new
track that I got from you.Went together real nice & you do a great job
drilling holes @ finish line for my Micro Wizard timer.If you have anyone in
question about the design and workmanship of BestTrack fill free to have
them contact me @
kbaugher1@nospamcomcast.net Here are a few pictures of the track.
Thanks Again Kevin Baugher |
Steve -
I want to say thanks for helping the Cub Scouts of Pack 101, Story City,
meet their deadline. I know this message is a bit late, but I really do
appreciate your helping us out.
The track was great. What impressed our parents was the consistency
between the lanes. The championship races for our Pack were so close ---
yet they were always consistent. BestTrack and Microwizard made this event
run smooth; whereas I always dreaded running this event in years past.
Thanks again, and I also want to thank you for sending the extra springs
and new finish line. |
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